Terms and Conditions


By placing an order with Kit Design Co, you agree to our terms and conditions, refunds, returns and shipping policies.  

Refunds/Returns

Please choose carefully as we do not offer refunds, exchanges or returns for change of mind purchases.

In compliance with Australian Consumer Law, if an item is deemed faulty or not as described, we will happily offer a refund upon return of the goods to Kit Design Co.

If you wish to receive a refund, you must notify us within 14 days of your purchase by emailing us at hello@kitdesignco.com.au

 All returns and refunds will be at the discretion of Kit Design Co.

 

Shipping

For all non bulky items we offer a flat rate of $9.95 for standard shipping, and $14.95 for express shipping via Australia Post.

All dollhouses are classified as bulky items and will incur a shipping fee of $49.95, and will be sent via an Australian courier service.

Please allow up to 3 working days for your order to be despatched and 1-2 days for Express post to be despatched.

At this time we offer domestic shipping to Australian addresses only. 

To enquire about international shipping, please email us at hello@kitdesignco.com.au